Terms of Service

Capacity limits

Due to capacity reasons we cannot guarantee that you are immediately accepted as a client.

Geographical limitations
Services where physical presence is required are available in Zurich only.

Working hours

Our team is available from Monday - Friday 08.30 - 18.00h.

Availability and service

We provide availability and service within a reasonable amount of time.

Right to refuse specific services
Your Koala is free to decline a delegated task.

Additional costs for business services

Depending on the intensity of the tasks, we may charge additional costs (telephone, postage or transport). The hourly rate for business services may vary depending on the complexity of the task. We will discuss this with you in the meeting.

Disclaimer of Guarantee and Liability

We offer no guarantee for the execution of tasks. The responsibility and liability for tasks outsourced to us remains entirely with the client. For services performed by third parties, the liability is between the third party and the end client. 

Termination of Service
The relationship can be terminated anytime by either side by e-mail for no reason.

Agreement to Privacy Policy and Terms of Service
By using our platform and services you are agreeing to our Privacy Policy and to these Terms of Service.

Changes to Terms and Service
We reserve the right to change the Terms of Service anytime without notice and updated Terms of Service apply automatically to all clients.

FlyingKoalas, Röslistrasse 11, 8006 Zürich, +41 44 586 89 79

Monday to Friday from 08:30 - 18:00

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