Terms of Service
Due to capacity reasons we cannot guarantee that you are immediately accepted as a client.
Services where physical presence is required are available in Zurich only.
Our team is available from Monday - Friday 08.30 - 18.00h.
Availability and service
We provide availability and service within a reasonable amount of time.
Right to refuse specific services
Your Koala is free to decline a delegated task.
Additional costs for business services
Depending on the intensity of the tasks, we may charge additional costs (telephone, postage or transport). The hourly rate for business services may vary depending on the complexity of the task. We will discuss this with you in the meeting.
Disclaimer of Guarantee and Liability
We offer no guarantee for the execution of tasks. The responsibility and liability for tasks outsourced to us remains entirely with the client. For services performed by third parties, the liability is between the third party and the end client.
Termination of Service
The relationship can be terminated anytime by either side by e-mail for no reason.
Changes to Terms and Service
We reserve the right to change the Terms of Service anytime without notice and updated Terms of Service apply automatically to all clients.